Installation & Support
Retrieving Power Meter Data After Comms Loss
There are two ways to retrieve data if there's an interruption in communication (BACnet/Modbus).
1. Over BACnet, access trending objects.
*Note - this is not possible in Modbus.
2. Going thru the web portal on your PC/laptop over USB or Ethernet if the IP address is known,
Go to the Power Analytics tab
Odometer
Select the load(s) of interest
For each load in odometer page
Hit EXPORT ALL to generate a .csv file.
*This is very time consuming if there are many loads.