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Installation & Support

Setra Scale Error Codes Explained


Message


Action Needed

Description

ABCDEF

perform display reset procedure

Quick & Super Count upset by ESD hit or other memory failure

BUSY

none; an operation is in progress


an operation was started that takes time to complete; however:


--a lengthy 'BUSY' following a ZERO keypress may be indicative of a problem with the scale or load cell


--a lengthy 'BUSY' following a CAL keypress


CAL A

continue calibration procedure as instructed for specific scale model

Scale is ready to perform a linearity calibration at ambient temp. after CAL A scale remains in debug mode for maximum readability

CAL FS

continue calibration procedure as instructed for specific scale model

Scale ready for full-scale calibration, including specifying capacity

CALC E

reset memory to factory defaults

'calculation error' may indicate error reading memory or bad part

CAL T

continue calibration as specified for specific scale model

Scale ready for temp-compensation; zero-drift will be minimized by performing temperature calibration after completing ambient cal

CON ERR

re-run d-nOS or replace controller

wrong keys pressed during d-nOS or controller PCB is defective

CRASH

press CLEAR to abandon erasing, or repeat '-232.8' key-in to continue

different models will display different criteria for abandoning or continuing the complete resetting of memory and loss of all calibrations

DEC ERR

re-run d-nOS or replace keyboard

wrong keys pressed during d-nOS or keyboard is actually defective

DEBUG

press CLEAR to see weight display

displays weight at maximum readability, runs with zero-tracking & overload/overlift indicators off; weight + temp. appear on printouts

d-nOS

press CAL key to continue self-test

for every 'do <nnn>', press the 'nnn' key; at end, press CAL key

HELLO

none; normal power-on message

scale should continue by going into 'count-down' (5-4-3-2-1)

HOTCAL

none; temperature cal is running

3-4 hour run-time; increase temp by 10-deg after 1st 30 minutes

LLLLLL

reinstall pan onto the scale

either indicates no pan, too little weight, or damage to the load-cell

NOBUG

press CLEAR to see weight display

displays weight at normal readability; both zero-tracking & overload/underload ('overlift') indications re-enabled; print weight only

NO CAL

Move Cal/Prot switch to CALibrate position and press the CLEAR key

a calibration procedure has been entered, but the Cal/Protect switch is in the wrong position to allow the calibration to proceed

OFLO

Remove some weight from pan

Weight or count exceeds display range (e.g. >6 digits)

OSC ERR

return scale to factory for service

weight oscillator is not running or running at wrong speed

PROTEC

Move Cal/Prot switch to PROTect position and press the CLEAR key

a procedure has been entered (e.g. power-on) in which the scale is expected to operate normally, but Cal/Protect switch in wrong position

REPLUG

Calibration has been lost from scale

scale is ready for full-scale calibration, including specifying capacity

UNABLE

press CLEAR key (or others...)


An operation was requested that the scale could not perform


--If attempting to zero reading, check for pan rubbing against base


--If attempting to calibrate for span, verify correct amount of weight


--If attempting to calibrate remote scale connected to RSO option, verify the ' local' base is selected before keying code to cal remote


- - - - & UL (or blinking)

reinstall Super II pan reinstall SC, QC, EZ, CP, C pan

either indicates no pan, too little weight, or damage to load cell (early models blinked display off/on/off...; Super II displays '- - - -')

5-4-3-2-1

none; automatic testing is running

scale should continue into weighing mode (displaying "0.00", etc.)

888888

none; normal startup message

normal power-on indication on both LCD & LED displays; some LCD displays have additional annunciators which also turn on briefly

Additional errors:

Positive hysteresis (net positive reading) typically indicates a damaged sensor in the load-cell.

Negative hysteresis (net negative reading) suggests loose mounting screws or other mechanical structure failure.

Non-repeatability & non-linearity indicate a damaged load-cell mechanical structure (i.e. flexures, armature, drive link).

Jumpy readings as maximum capacity is approached may indicate dirt in the sensor gap (on model 407 HI/SI/EZ units) or mis-adjustment of the positive-stop setting to too low a value on all non-407 model units.

Jumpy readings throughout the weighing range may indicate a dirty sensor gap or mechanical interference in the load cell (if not related to environmental vibration or air drafts in the vicinity of the scale).

Setra Scale Error Codes Explained